Training with Joule Academy

Joule Academy is our dedicated digital training platform, created to support technicians and contractors with the knowledge needed to confidently install, service, and maintain heat pump systems.

 

Our on-demand courses are designed to fit around your schedule — giving you the flexibility to learn at your own pace, wherever and whenever it suits you. With access to practical training materials exactly when you need them, you can quickly apply what you’ve learned on site.

 

And best of all, its completely free!

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Key features

  • Short, focused modules (typically under 15 minutes) for flexible, bite-sized learning.
  • Quick knowledge checks at the end of each module to reinforce understanding.
  • Interactive content covering product insights, installation guidance, and industry updates.
  • Designed to support a wide range of learning styles and experience levels.

Benefits for Installers

  • Build advanced technical knowledge and confidence on the job.
  • Progress towards more in-depth service and maintenance training.
  • Opportunity to apply for G1 accreditation for Joule heat pump systems.

Courses Available

LEVEL 1

Installation & Commissioning

ModulAir Exhaust Air Heat Pump Installation & Commissioning

Samsung Air Source Heat Pump Installation & Commissioning

ModulAir All-E & Green Comfort Installation & Commissioning

LEVEL 2

Service & Maintenance

Samsung Air Source Heat Pump Service & Maintenance

Course Information

Samsung ASHP Installation and Commissioning

This training covers best practices for installing the Samsung Air Source Heat Pump (ASHP) Standard Gen 6 range through 8 modules. Topics include an overview of the product range, Monobloc Heat Pump standards, handling and installation, Joule cylinders, plumbing, electrical components, controls, and commissioning setups. Each module includes a video demonstration, notes, and a 10-minute multiple-choice exam. Successful exam completion is required to progress.

 

Basic 90 min

ModulAir Exhaust Air Heat Pump Installation & Commissioning

This training covers best practices for installing the Samsung Air Source Heat Pump (ASHP) Standard Gen 6 range through 8 modules. Topics include an overview of the product range, Monobloc Heat Pump standards, handling and installation, Joule cylinders, plumbing, electrical components, controls, and commissioning setups. Each module includes a video demonstration, notes, and a 10-minute multiple-choice exam. Successful exam completion is required to progress.

 

Basic 90 min

ModulAir All-E & GreenComfort Installation & Commissioning

This training covers best practices for installing the Samsung Air Source Heat Pump (ASHP) Standard Gen 6 range through 8 modules. Topics include an overview of the product range, Monobloc Heat Pump standards, handling and installation, Joule cylinders, plumbing, electrical components, controls, and commissioning setups. Each module includes a video demonstration, notes, and a 10-minute multiple-choice exam. Successful exam completion is required to progress.

 

Basic 90 min

Samsung Air Source Heat Pump Installation & Commissioning

This training covers best practices for installing the Samsung Air Source Heat Pump (ASHP) Standard Gen 6 range through 8 modules. Topics include an overview of the product range, Monobloc Heat Pump standards, handling and installation, Joule cylinders, plumbing, electrical components, controls, and commissioning setups. Each module includes a video demonstration, notes, and a 10-minute multiple-choice exam. Successful exam completion is required to progress.

 

Basic 90 min